How to Choose the Best Fire Protection Services for Your Business

By Andrew Erickson

December 18, 2022

Fire protection services encompasses quite a few different aspects that you have to think about. It includes:

Info graphic Venn diagram graph with the the three ingredients of fire: oxygen, heat, and fuel with a flame in the center

In this diagram are the three main ingredients to making a fire. The rules of fires and fire safety are knowable and finite, but that doesn't mean that they aren't complicated. An expert can help you.

  • Fire alarm monitoring
  • Fire alarm panel (FACP) testing & maintenance
  • Emergency exits & associated emergency lighting
  • Inspection of fire extinguishers
  • Staff training (to enable your own team to provide recurring fire protection service)
  • Fire sprinkler inspection and maintenance
  • Hazard suppression
  • Kitchen grease fire suppression

Let's first start by reviewing each of these areas where you might require the services of a fire protection expert. After that, we'll talk about how to evaluate and choose the best service options for your company or agency.

Services for installing and maintaining fire alarm monitoring

Fire alarm monitoring is critical in protecting your business from fire risk. It requires sophisticated technology and tools to ensure that the system performs correctly.

The best fire protection services provider should be able to design, install, maintain and test a fire alarm monitoring system as per current standards and regulations. In the United States, this will typically be NFPA 72: National Fire Alarm and Signaling Code. States and municipalities may also have added their own specific code requirements.

The fact that regulations commonly exist within multiple documents makes it even more important to seek a fire alarm monitoring competent service provider. Fire code is difficult to understand if you don't work with it every day.

They should also help you make one of the most important choices in fire alarm monitoring. That's the decision between hiring a central station or monitoring your own alarms with a dedicated server. Your chosen fire alarm services professional will have the background to make that choice based on the size and needs of your organization.

If you're trying to decide between a central station service or monitoring your own fire alarms, Digitize can help. As manufacturers ourselves, we can help you estimate the cost of purchasing and running a server to monitor fire alarms. If your scale or capital budget don't allow for this, we can also recommend some of the best fire alarm monitoring companies.

They'll have also expertise to help you with a critical subcomponent of fire alarm monitoring...

Services for fire alarm panel (FACP) testing & maintenance

A fire alarm panel (FACP) is arguably the main component in a fire alarm system. It receives notification of an alarm from different devices connected to it, such as smoke detectors and heat sensors. The FACP then sends an alert signal to the firefighters or other emergency personnel (via your central station or your own dedicated server).

For all of this to work properly, the FACP must be regularly tested and maintained. This is where a fire protection services professional comes in. They'll make sure that your FACP is functioning optimally so it can detect emergencies quickly and efficiently.

At Digitize, interaction with FACPs is one of specialties, as many of our devices are dedicated to collecting outputs from fire panels and transmitting them to our central Prism LX device.

Services for emergency exits & emergency lighting

Emergency exits are an important part of any facility’s safety plan. They provide a way to quickly evacuate in case of fire or other emergency. And they must be clearly marked and lit, so that people can safely make their way out.

A fire protection services professional will help you with the design and installation of your emergency exits, as well as any associated emergency lighting. This includes LED exit signs, LED emergency lights, and LED emergency lighting fixtures.

This is one of the areas where code is quite specific. It's easy to make a mistake when you're new, so seeking an experienced professional is important.

Services for inspection of fire extinguishers

fire extinguisher

Fire extinguishers must be inspected regularly by a qualified professional

Fire extinguishers play a crucial role in fire safety. To make sure they work when needed, they must be inspected regularly by a qualified technician.

Fire protection services companies can provide this service and help you keep your fire extinguishers in good working condition. This can be as simple as performing scheduled inspections, maintenance, and replacement.

Handheld extinguishers are one common area where an expert can also train your team to comply with some important safety requirements on their own...

Services for staff training in fire protection

Your staff should be well-versed in fire safety and prevention. And one way to make sure that happens is through proper training.

Fire protection services companies can provide the necessary training for your personnel. This includes topics such as using fire extinguishers, emergency exits, hazard suppression principles, kitchen grease fire suppression techniques, etc.

Having your staff trained in fire safety is critical for making sure that any emergency situation is dealt with quickly and effectively. It can also help you meet the requirements of local fire codes and regulations.

Services for fire sprinkler inspection and maintenance

Fire sprinklers are another crucial part of fire safety. Regularly testing and maintaining them is essential to ensure they function optimally if needed.

Your fire protection services provider can help you with all aspects of fire sprinkler maintenance, from inspecting the piping and valves to flush testing the system. They can also make sure that the system is up to code, so you don't have to worry about fines, liability, or other consequences.

Services for hazard & kitchen grease fire suppression

Hazard and kitchen grease fire suppression are two other important aspects of fire safety. Your fire protection services provider can help you design and install systems, as well as inspect and maintain them on a regular basis.

For hazard fires, they can provide the right equipment to ensure that any flammable materials are kept in check. For kitchen grease fires, they can install an appropriate suppression system and provide the necessary training for your kitchen staff.

How do you evaluate a fire protection service provider?

Any fire protection services company you choose should have a proven track record and years of experience. They should also be up-to-date with the latest industry trends and technologies, so they can offer the best possible solutions for your facility.

Additionally, make sure that the provider is licensed and insured, so that you’re protected in case of any accidents or mishaps. Finally, check customer reviews and ratings to get a better idea of their reputation and quality of services.

This way, you can make an informed decision that will help keep your facility safe from fire hazards.

Speak with Digitize about your fire protection project

Even if you already have everything you need related to fire alarm monitoring, you should call Digitize. As experts in alarm monitoring, we've also naturally acquired expertise in many aspects of fire safety.

Give us a call to discuss the specifics of your project. We'll answer your questions or route you to one of our distributors or service providers who has the necessary experience.

Give me a call at 1-800-523-7232 or email me at

Andrew Erickson

Andrew Erickson

Andrew Erickson is an Application Engineer at DPS Telecom, a manufacturer of semi-custom remote alarm monitoring systems based in Fresno, California. Andrew brings more than 17 years of experience building site monitoring solutions, developing intuitive user interfaces and documentation, and...Read More